GP services have been going through a lot of changes which are likely to continue over the next few years. This could mean having consultations over the phone or on Skype, rather than having face-to-face appointments or directing patients to specialist support, such as dermatology services or local pharmacies.
They want to find out from people if they know about these changes, what impact they have had on them and their family and what other services they would like to see at their practice.
The survey will be open until 29 March 2019. They plan to speak to members of the public at a selection of practices, pharmacies and events across the city.
Healthwatch Bristol will analyse the results once the survey closes and present its findings in a report.
Healthwatch Bristol speaks to local people about their experiences of health and social care services, such as hospitals, pharmacies or care homes.
They are independent and give people the opportunity to voice their views – good or bad – about the treatment they have received in Bristol.
They then share the information anonymously with commissioners and service providers. The feedback they receive can help shape local services so it’s important that people keep telling them their stories to help make positive changes.